Customer Operations

September 4

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Squint

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Streamline data entry, generate custom procedures, and make every operator an expert.

11 - 50

🔥 Funding within the last year

💰 $13M Series A on 2023-11

Description

• Backed by Sequoia, Squint is a Series A startup revolutionizing the manufacturing sector with our cutting-edge AR product. • This is a unique opportunity for a rockstar operations professional who thrives on building from the ground up. • You will play a pivotal role in selecting and implementing the processes, tools, and systems that will scale our CS organization, optimizing internal operations, and organizing the team around these changes.

Requirements

• Proven experience in building scaling systems 0 to 1 within a Customer Success organization in a high-growth startup environment. • Deep knowledge and passion for independently creating systems, tools, and processes that scale teams effectively. • Ability to organize and lead a team around new processes and systems, driving accountability and performance. • A team player who is willing to roll up their sleeves and tackle any challenge that comes their way, with no task being too small.

Benefits

• Remote first • Health insurance • Maven digital platform for parents and parents-to-be • PTO • 401(k) • Laptop • Travel to company offsites