SRI
SRI is an independent nonprofit research institute that has been at the forefront of innovation for nearly 80 years. Based in Silicon Valley, SRI focuses on delivering world-changing solutions across various fields, including artificial intelligence, climate sustainability, health, and education. Through collaboration with government and commercial entities, the institute strives to tackle complex scientific challenges and bring groundbreaking technologies and ideas to the marketplace, contributing significantly to advancements in technology that impact society.
robotics • drug discovery & development • advanced materials • atmospheric research • education research
Senior Tech Support Engineer
February 12
SRI
SRI is an independent nonprofit research institute that has been at the forefront of innovation for nearly 80 years. Based in Silicon Valley, SRI focuses on delivering world-changing solutions across various fields, including artificial intelligence, climate sustainability, health, and education. Through collaboration with government and commercial entities, the institute strives to tackle complex scientific challenges and bring groundbreaking technologies and ideas to the marketplace, contributing significantly to advancements in technology that impact society.
robotics • drug discovery & development • advanced materials • atmospheric research • education research
📋 Description
• The Senior/Principal Technical Support Engineer will ensure successful operation of development, test and production systems of client. • The engineer will work with a senior tech. support manager under a shift-based system and follow a plan of tasks that are assigned during the shift. • Must have the ability to effectively communicate as well as manage and define risk strategies to ensure projects are delivered on time and within scope. • Monitor and solve trouble shooting issues in Production, Test and Development Unix and Oracle systems. • Help solve problems for developers and users on the system by using scripts. • Develop PL/SQL script to do conversions. • Develop bash/perl scripts to make changes to unix/oracle systems. • Monitor performance of applications. • Identify and escalate project interdependencies.
🎯 Requirements
• Undergraduate Technical Degree • A minimum of 3 to 5 years of hands-on experience establishing and executing IT Infrastructure projects • Capability to initiate, plan, execute, monitor, control and close on multiple cross-organizational technical project concurrently • Experience of working in an IT Operations service delivery environment for a Corporate or Service Provider organization, and/or, the delivery of a similar role as a senior / principle technical support engineer. • Strong collaboration skills
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