Technical Solutions Specialist

March 12

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StackAdapt

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Content amplification • Content Distribution • Advertising • Native Ads • Display Ads

501 - 1000

💰 Series A on 2016-01

Description

• Creating and debugging custom javascript snippets for clients • Troubleshooting simple to complex system setups across various platforms • Help guide users and clients alike with the technical intricacies of our platform • Identifying root causes of technical issues and addressing potentially complex technical problems/questions and querying databases and monitoring systems, including SQL and/or Elasticsearch • Taking ownership of escalations and highly technical problem solving • Working with clients to help solve their technical issues

Requirements

• Proven experience in technical support, product support, and/or software engineering capacity • Basic to intermediate knowledge/experience in Digital Advertising • Basic to intermediate Javascript experience is required • Strong problem-solving and analytical abilities • Experience identifying root causes of technical issues and addressing potentially complex technical problems/questions • Experience querying databases and monitoring systems, including SQL and/or Elasticsearch • Strong communication skills to explain potentially complex situations to team members and clients • Experience with Google Tag Manager (GTM) and CMS systems (WordPress, Shopify, Hubspot) is a plus

Benefits

• Highly competitive salary • RRSP/401K matching • 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off • Access to a comprehensive mental health care platform • Health benefits from day one of employment • Work-from-home reimbursements • Optional global WeWork membership for those who want a change from their home office • Robust training and onboarding program • Coverage and support of personal development initiatives (conferences, courses, etc) • Access to StackAdapt programmatic courses and certifications to support continuous learning • An awesome parental leave policy • Our social and team events!