Product Manager - APM Operations Management

November 2

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Stem, Inc.

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Energy Optimization • Energy Analytics • Energy Storage • Energy • Battery Storage

501 - 1000

Description

• Own and extend the software product capabilities, both customer-facing and internal to Stem, related to (1) administration of events and alerts (2) warranty management (3) equipment and inventory management • Work with various functional stakeholders and subject matter experts to develop product requirements and roadmaps, collaborate with the Stem software development team on prioritization and product delivery, and support other teams on go-to-market strategy and sales enablement. • Collaborate with stakeholders to act as primary contributor to the product roadmap for product and feature delivery, internally developed or via partnerships, related to PowerTrack APM’s operations management product areas, including the Event Manager, Warranty Manager, and Equipment & Inventory Manager modules. • Own and prioritize technical product backlog in development of PowerTrack APM software offerings, supporting products that delight our customers and enable more efficient operation of clean energy assets. • Work closely with the Stem software development team to assess and address technical risks and delivery risks to ensure timely delivery and a high standard of excellence for products and features. • Participate in agile processes and ceremonies within the software development team, and follow high standards for automation, quality, and transparency/observability. • Collaborate with peers working on other areas of PowerTrack APM to ensure alignment, compatibility, and a cohesive user experience. • Work with solution managers and division leaders to develop strategies, pricing, and cost models for your specific product • Work with product marketing to develop customer-facing collateral to project Stem’s leadership and differentiation in solutions geared towards the operation of solar, storage, and hybrid energy assets • Understand, research, and follow technical trends in the energy industry. • Conduct competitive market assessments and capability assessments regularly. • Explore partnerships and procurement options to complement internal development activities for high impact, build vs. partner vs. buy decisions. • Provide internal training and present to customers on Stem’s unique monitoring and managing software solutions • Analyze key performance indicators, report on these indicators at a regular cadence to the Manager of Product Management, Asset Performance Management • Define success criteria for testing and product acceptance to enable high-velocity and high-quality feature delivery • Facilitate the creation and maintenance of high-quality product documentation. • Foster a strong technical culture characterized by high-quality implementations, effective organizational communication, decisiveness and speed, constructive conflict resolution, and a can-do mentality. • Establish effective and collaborative cross-functional working relationships with peers, developers, and operations teams.

Requirements

• 3 + years’ experience operating, monitoring, or managing renewable energy assets, especially battery energy storage systems (BESS) and utility-scale PV systems • 5+ years’ experience working as a Product Manager or leading software development teams in B2B SaaS, especially in workflow-driven, data-intensive applications • Electric power industry domain experience with demonstrated understanding of renewable energy operations • Familiarity with administration of alerts, warranty terms, and common KPIs (Key Performance Indicators) • Prior work with cross-functional product development teams, including developers, engineers, architects, quality assurance, and operations. • Experience working in an Agile engineering organization. • Experience defining business models and go-to-market strategies • Experience participating in and leading commercial discussions with customers’ leadership teams • Extraordinary communication skills, and able to present complex technical topics to non-technical audiences. • Experience in full life cycle agile engineering practices ranging from concept, design, development, and QA to continuous release and maintenance. • Empathy: You are driven to uncover customer needs and pain points and channel those insights into user-centric product development. • Intellectually curious: You’re interested in understanding and experimenting with new cutting-edge technologies. • Decisiveness: You gather the data and make informed, critical decisions quickly. • An entrepreneurial spirit with an ability to operate successfully in a high-growth company environment and grow your products. • A positive, energetic, can-do attitude: You’re driven to succeed, achievement-oriented, and self-motivated with high integrity, principles, and ethics. • Team Player: You understand that solving large problems requires collaboration and can develop productive relationships with your peers to effectively influence the team. • Accountability: An eagerness to take ownership of your product and drive results for the company.