Product Manager

November 21

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Steno

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legal tech • legal services • court reporting • videoconfrencing

201 - 500 employees

Founded 2019

☁️ SaaS

🤝 B2B

Description

• Lead the discovery, development, and delivery of features within Transcript Genius and other product areas where AI can be leveraged to deliver user value and drive business outcomes • Collaborate with the VP of Product to define and maintain a long-term vision for the Transcript Genius product • Create and maintain product roadmaps that align with our product vision and Steno's company-wide strategic goals • Partner with other Product Managers to identify cross-squad AI/LLM implementation opportunities • Build an understanding of users (law firms, attorneys, paralegals, and legal assistants) through user research, interviews, usability testing, surveys, and collaboration with sales and customer success teams • Perform independent data analysis using SQL and BI tools to test hypotheses and solve complex problems • Analyze and develop key metrics to guide feature ideation, prioritize roadmaps, and measure feature success • Analyze internal workflows to identify scaling challenges, then design and implement AI solutions that improve efficiency and operational capacity • Transform product opportunities into technical solutions by mapping out workflows, identifying use cases and edge cases, specifying functionality, and defining problems solved • Write user stories and technical specifications for new features • Collaborate with engineers, designers, QA teams, and stakeholders for successful feature development • Negotiate trade-offs and adjust scope while maintaining momentum through incremental delivery • Trace and resolve user issues through troubleshooting and root cause analysis • Work closely with product marketing to craft launch strategies, refine messaging, and ensure technical accuracy of marketing content • Write and maintain comprehensive release notes and documentation

Requirements

• 5+ years of experience in product management • 2+ years of experience managing the complete product lifecycle, from vision creation and strategic roadmapping through development and post-launch optimization • Proven experience developing products that leverage AI technologies is essential • Expertise in working with generative AI, including crafting effective prompts, designing system prompts, testing responses, and evaluating their accuracy and quality using quantitative methods • Deep familiarity and hands-on experience using generative AI tools in your daily work • Experience seeing projects through to timely completion in an agile environment • Strong prioritization and project management skills, including timely and proactive communication with cross-functional teams • SQL query writing abilities and understanding of relational database schemas • Self-starter who thrives in remote, fast-paced environments with a "can-do" attitude • Understanding of data analytics and experience with user analytics tools like Mixpanel to generate insights and KPIs

Benefits

• Health, Vision, & Dental Benefits - generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental • Wellness/Mental Health - shared benefits to be used among employees and families • Flexible Paid Time Off - allowing employees to find balance in their lives • Options of Equity - we know our success is nothing without our team • Access to a 401k through Guideline • A home office setup and a monthly stipend to offset internet and phone costs