Bilingual Customer Support, Finnish-English

August 5, 2023

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Website Building • Mobile Optimized Website • Responsive Design • Website Management System • One-Click Website

51 - 200

💰 $10M Series B on 2018-09

Description

• Support and understand our users' demands • Assist our users in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs • Answer questions about getting student discounts • Make our users' page look great • E-commerce and form solutions • Translation tasks and product testing

Requirements

• Loves making customers happy! • Has great Finnish (native level) and English communication skills, both written and oral • Has customer support experience in a fast-paced environment • Knows how to deal with difficult customers/clients • Has good analytical and problem-solving skills • Has good accurate records keeping • Is a good team player • Is able to prioritize and multitask • Can work with minimal supervision • Can work during holidays and the weekends • Can work remotely and full-time (at least 40 hours per week; GMT+8 time zone); with own laptop/computer and a stable internet connection • Knowledge of Domains, SEO, and Analytics is a plus!

Benefits

• Convenience in working from home • Fun and collaborative international working environment • Opportunities for career advancement • Training and growth opportunities • Paid leave with tenure of one(1) year and above