Operations Technology Program Manager

5 days ago

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Stripe

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1001 - 5000

💰 Venture Round on 2021-05

Description

•Understand customer pain points and Ops priorities. •Utilize SQL to analyze business impact. •Translate operational pain points into technical requirements. •Work with Ops front line and engineers on technical issues. •Partner with product and engineering teams to roll out new capabilities. •Communicate implications of developments to Operations.

Requirements

•5+ years in program management, preferably at high-growth technology company with a track record of top performance; more senior opportunities available for those with more experience. •A track record of leading end-to-end execution of projects/programs that deliver quantifiable business impact. •Experience distilling complex needs to clear solutions. •Demonstrated ability to learn the implications of new technologies and systems. •Strong critical thinking and data-analysis skills, including SQL capability. •Enthusiasm for diving deep to understand the root cause of issues. •Initiative to propose creative solutions to cross-functional partners, especially in an engineering and product environment. •A desire to work in a fast-paced environment while balancing multiple priorities. •Strong written and verbal communication skills with a talent for articulating user challenges.