Technical Support Analyst

November 16

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Logo of SugarCRM

SugarCRM

CRM • Lead Management • Cloud Computing • Sales Force Automation • Contact Management

501 - 1000 employees

Founded 2004

☁️ SaaS

🏢 Enterprise

🤝 B2B

💰 Private Equity Round on 2018-08

Description

• The SugarCRM Support Specialist addresses support issues for partners and customers • Maintains a professional and helpful demeanor in all interactions for excellent support.

Requirements

• 1-3 years experience in an external customer-facing technical/application/software support role • Knowledgeable in SQL • Fast learning and quick thinking • Ability to work well in a team environment • Proficient in written and spoken English

Benefits

• Benefit Stipend • Health & Wellness Reimbursement Program • Educational Resources - Career & Personal Development Program • Various discount programs (i.e. travel, virtual exercises classes, etc.) • Merit-based opportunities for personal and professional growth!

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