Senior UX Researcher
September 20
Description
• Lead and manage end-to-end UX research projects, from planning and conducting research to synthesizing findings and presenting insights. • Design and execute qualitative and quantitative research methods, including, but not limited to, user interviews, usability testing, surveys, and contextual inquiries. • Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment. • Understand and incorporate complex technical and business requirements into research to plan and prioritize research initiatives for the UXR team based on business priorities. • Advocate for our customers and user-centered design principles and best practices throughout the product development lifecycle. • Stay up-to-date with the latest UX research trends, tools, and methodologies, and apply them to improve research processes. • Oversee and elevate the quality of UXR research for the UXR team as a whole, as you mentor and guide junior UX researchers, fostering a culture of learning and growth. • Socialize research findings to diverse audiences through written reports and presentations.
Requirements
• Bachelor's or Master’s degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field. • 5+ years of experience in UX research, with a strong portfolio showcasing a range of research methodologies and their impact. • You are data-driven with proven ability to lead complex research projects and deliver actionable insights that drive product decisions. • Strong analytical skills and the ability to synthesize data from multiple sources into clear, actionable recommendations. • Experience with SPSS, R, Jamovi, or other statistical analysis software. • Proficiency in UX research tools and software (e.g., UserTesting, Qualtrics). • Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences at all levels. • Ability to understand business needs and prioritize research initiatives accordingly. • Comfortable working in a fast-paced, and rapidly changing environment. • Excellent organization skills and ability to support multiple work-streams simultaneously. • A passion for understanding user needs and a deep empathy for users' experiences. • Experience leading and managing other researchers.
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