Super.com
Hotel Booking • Travel Bookings • Artificial Intelligence • Fintech • Ecommerce
201 - 500 employees
🛍️ eCommerce
Vertical Operations Manager
Yesterday
Super.com
Hotel Booking • Travel Bookings • Artificial Intelligence • Fintech • Ecommerce
201 - 500 employees
🛍️ eCommerce
Description
• About Super.com: We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees. • We care about our people and take career progression seriously. • About this team: Our Vertical Operations team is the face of Operations to each vertical of business, responsible for end-to-end vertical results. • About this role: The Vertical Operations Manager partners closely with the General Manager and associated Mission Aligned Teams (MATs) to define operational product policy to support business performance.
Requirements
• 3-8 years of relevant work experience in operations, consulting, or at a startup. • Strong investigative and critical thinking experience. • Excellent attention to detail and proven track record of process improvement. • Strong methodical techniques with the experience to proactively identify gaps, inconsistencies, or areas of improvement. • Strong communication and presentation experience. • Propensity to work collaboratively with cross-functional teams. • Strong organizational and time management skills. • Knowledge of customer service practices and protocols, preferably in the Fintech/Travel/memberships sector. • Bachelor's degree in Business, Economics, or related field.
Benefits
• Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets • We are remote-first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms • Other perks include unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsite • We welcome new family additions with generous parental leave and a flexible return-to-work plan
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