Principal AI Engineer

4 days ago

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Superhuman

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Superhuman is the most productive email app ever made, utilizing AI to enhance email productivity. It helps users collaborate faster, save time, and reduce email anxiety. Designed for teams using Gmail or Outlook, Superhuman offers AI-powered features like automatic email triage, calendar integration, and email response timing to maximize efficiency. The tool enables users to draft emails at speed, prioritize inbox content effectively, and follow up seamlessly. Leveraging AI, Superhuman also personalizes email tones and automates typing tasks, facilitating swift and coherent communication for businesses.

SaaS

51 - 200 employees

Founded 2014

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

📋 Description

• Successfully implement AI features that enhance user experience and drive user engagement. • Ensure all AI code released is robust, scalable, and maintainable. • Stay at the forefront of AI technology and research, integrating relevant findings and technologies into our systems. • Foster cross-functional collaboration, ensuring AI solutions align with overall company goals. • Uphold ethical AI practices, ensuring our AI initiatives are responsible and respectful of user privacy.

🎯 Requirements

• Experience: 8-10+ years of experience building AI/ML powered applications. • Technical Expertise: Strong proficiency in the architecture of production-grade AI systems. Deep experience with NLP, LLMs, and RAG architectures including model deployment, optimization, and monitoring at scale. • AI Engineering Skills: Demonstrated ability to implement low-latency AI inference solutions with deep understanding of the underlying architecture choices. Experience with model lifecycle management, MLOps, and production-ready monitoring systems. Experience with ETL/pipeline development (e.g., Airflow) and distributed training frameworks like PyTorch Lightning for enterprise-grade AI solutions. • Product Impact: Proven track record of shipping AI-powered features that enhance user experience, not just building models in isolation. Ability to translate AI capabilities into valuable product solutions. • Problem-Solving: Comfortable with ambiguity and skilled at debugging complex AI systems to ensure reliability, performance, and accuracy in production environments. • Remarkable Quality: You produce work that is striking, worthy of attention, and a contribution to the state of the art. • Asynchronous Communicator: You’re effective across various mediums (especially Slack, Notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up. • Start-to-Finish Ownership: You act with 100% responsibility for your own outcomes as well as the outcomes of the company. You discuss and debate ideas openly. You focus on the customer and business ‘so what’ and challenge stakeholders to take impactful action. • Bias to action: Speed matters. You take rapid and decisive steps forward, even in the face of uncertainty, and recognize that action catalyzes progress and growth.

🏖️ Benefits

• Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents. • Voluntary insurance: short-term disability, long-term disability, and life insurance. • US-based employees: 401(k) plan (we match 75 cents per dollar, up to 4% of your salary). • Canadian-based employees: A stipend for your RRSP up to 3% of your salary. • Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools. • Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year. • 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break. • Generous parental, caregiver, healthcare, and compassionate leave policies. • $3000 per year towards your professional development. • Free access to Calm and Taskhuman. • Allyship education program to help build your best self. • Custom MacBook Pro. • $1000 budget for workstation setup. • $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up! • Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.