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General Accounting Specialist

August 7

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SupportNinja

Showing the world a better way to outsource.

outsourcing • customer support • customer experience • back-office support • lead generation

1001 - 5000

💰 Private Equity Round on 2021-02

Description

• Handle inquiries via phone and email, specifically addressing issues related to invoices, payments, statements, and account balances • Process a high volume of accounting transactions efficiently and accurately, including accounts payable, accounts receivable, and general ledger entries • Follow directions on method and processes of account reconciliations, trouble-shooting and escalating issues as needed • Respond to customer emails and calls in a courteous, professional, and timely manner • Reconcile bank statements and identify discrepancies • Prepare and maintain accurate accounting reports and documentation • Own account reconciliations during the month-end closing procedures • Ensure adherence to Generally Accepted Accounting Principles (GAAP) and internal accounting controls • Stay up-to-date on company policies and procedures related to accounting practices • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules • Collaborate with other departments as needed • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times • Perform other duties as assigned

Requirements

• Associate's degree in Accounting or a related field, or equivalent experience • 2 years of experience in a general accounting role • Strong understanding of accounting principles and practices, including accounts payable, accounts receivable, and general ledger • Proficient in Microsoft Office Suite (Excel, Word, Outlook) • Excellent data entry and mathematical skills • Strong attention to detail and accuracy • Excellent communication and interpersonal skills • Ability to work effectively in a fast-paced, deadline-driven environment • Experience with accounting software (e.g., QuickBooks, SAP) is a plus

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