Support Revolution
Support Revolution is a company that specializes in providing third-party support services for Oracle and SAP products. They offer cost-effective maintenance and support solutions aimed at reducing support costs significantly—potentially by up to 90%—while ensuring personalized service and operational continuity for businesses relying on legacy software systems such as PeopleSoft, Exadata, and SAP. Their services include proactive support, data migration, and managed services, empowering clients to optimize their IT expenditures and enhance productivity.
third-party Oracle software support and maintenance • third-party SAP software support and maintenance • oracle it support • sap it support • third party software support
Primary Support Engineer, PeopleSoft
February 16
Support Revolution
Support Revolution is a company that specializes in providing third-party support services for Oracle and SAP products. They offer cost-effective maintenance and support solutions aimed at reducing support costs significantly—potentially by up to 90%—while ensuring personalized service and operational continuity for businesses relying on legacy software systems such as PeopleSoft, Exadata, and SAP. Their services include proactive support, data migration, and managed services, empowering clients to optimize their IT expenditures and enhance productivity.
third-party Oracle software support and maintenance • third-party SAP software support and maintenance • oracle it support • sap it support • third party software support
📋 Description
• Essential role within the PeopleSoft practice, focused on maintaining software applications integrity and reliability. • Addressing and solving issues that arise, ensuring customers receive prompt solutions. • Contributing to product’s continuous improvement and customer satisfaction. • Providing in-depth knowledge of PeopleSoft HCM and FSCM across multiple releases and industries. • Communicating and collaborating effectively across teams with varying degrees of experience. • Taking ownership to resolve customer issues balancing speed and quality. • Acting as a cross-functional team member to work to resolve cases.
🎯 Requirements
• 10+ years’ experience in PeopleSoft HCM and preferably in PeopleSoft FSCM. • Extensive technical and/or functional experience with PeopleSoft • Knowledge of localizations, architecture, implementation and key functionality within the PeopleSoft application • Strong analytical and critical thinking skills • An independent judgement in approach, techniques and evaluation of problem solving • Strong written and verbal communication skills • A self-starter, focused, hands-on and detail oriented • A team player that can successfully engages in multiple initiatives concurrently
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