German-speaking Customer Service Representative

October 20

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Call Center Technical Support • I/T Infrastructure Services • Technology Support Services • Support & Repair Services • Technology Legacy / End-of-Life Support Services

5001 - employees

Founded 1998

🤝 B2B

👥 B2C

🏢 Enterprise

Description

• Handle incoming customer inquiries via phone, email, and chat with professionalism. • Provide information on products/services and soft up-selling. • Resolve customer issues and requests promptly. • Update customer accounts, process orders, and collaborate with teams. • Maintain accurate records and continuously improve product knowledge.

Requirements

• C1 level (advanced) German-speaking skills plus B2 level (intermediate) in English. • Exceptional communication skills with a customer-first mentality. • Great problem-solving and multitasking abilities. • Previous experience in customer service preferred but not required. • Possession of Travel & Work visa, Student visa or Residence permit is a must.

Benefits

• FLEXIBLE WORKPLACE: Registered and long-term employment opportunities. • Company events and team-building activities. • Fixed project bonus monthly. • Shift allowances for evening and weekend work. • Selectable cafeteria plan from the first day.