SupportYourApp
Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services
Customer Support Consultant
November 14
SupportYourApp
Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services
Description
• Have you ever wondered how to break into the Tech industry? • What if you had a chance to boost your career in IT, but also merge your passion for logistics with your exceptional problem-solving skills? • Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. • Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. • Strategically plan and manage logistics, warehouse, transportation, and customer services • Always be up-to-date with the cutting-edge technology • Meet cost, productivity, accuracy, and timeliness targets • Direct, optimize, and coordinate full order cycle • Build positive and long-lasting relationships with customers • Provide exceptional customer support via calls, chats, and emails • Communicate with developers and other departments of various IT companies • SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. • We work with clients from over 30 countries and speak over 60 languages. • Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. • We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. • We welcome people with various backgrounds and experiences. • Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Requirements
• Excellent English skills (at least C1 for both spoken and written) • Proficiency in Excel • Experience in support or other technical customer-facing roles • Analytical and research skills • Positive and responsible attitude • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) • Proven knowledge in writing code (Python preferably) • Proficient in standard logistics software
Benefits
• Flexible schedule • Opportunity to work fully remote • Inclusive international environment • Compensation in USD • Good bonuses for referring friends • Paid intensive training and probation • Work-life balance • Responsive management interested in your growth and long-lasting cooperation • Greenhouse conditions for self-development
Apply Now