Customer Support Consultant - Fluent Swedish

October 31

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Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services

1001 - 5000

💰 Venture Round on 2017-10

Description

•Passionate about the world of tech? •Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. •Provide exceptional customer support via calls, chats, and emails •Build positive and long-lasting relationships with customers •Always be up-to-date with cutting-edge technology •Securely work with customers’ sensitive information •Apply the latest and greatest customer happiness practices •Maintain working knowledge of our client’s products and services •Communicate with developers and other departments of various IT companies.

Requirements

•Fluent Swedish and English B2 level is a must •Basic technical understanding •Analytical and research skills •Self-management skills •Positive and responsible attitude •Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits

•Fixed schedule •Opportunity to work fully remotely •Inclusive international environment •Compensation in USD •Good bonuses for referring friends •Paid intensive training and probation •Work-life balance •Responsive management interested in your growth and long-lasting cooperation •Greenhouse conditions for self-development