SupportYourApp
Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services
Customer Support Consultant, German and English
December 10
SupportYourApp
Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services
Description
•Passionate about the world of tech? •Provide exceptional customer support via chats, and emails •Build positive and long-lasting relationships with customers •Meet team KPIs •Always be up-to-date with cutting-edge technology •Securely work with customers’ sensitive information •Apply the latest and greatest customer happiness practices •Maintain working knowledge of our client’s products and services •Excited? Let’s see what it takes 💛
Requirements
•Native German and English B2 •At least 6 months of experience in a customer support role •Experience providing support via chats and emails •Interest in crypto or stock exchange •Experience with Salesforce or Zendesk •Analytical and research skills •Positive and responsible attitude •Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) •Background in Finance, Economics, or Mathematics
Benefits
•Flexible schedule •Opportunity to work fully remotely •Inclusive international environment •Compensation in USD •Good bonuses for referring friends •Paid intensive training and probation •Work-life balance •Responsive management interested in your growth and long-lasting cooperation •Greenhouse conditions for self-development
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