Customer Support Consultant

October 17

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Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services

1001 - 5000

💰 Venture Round on 2017-10

Description

•Passionate about the world of tech? •What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? •Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. •Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. •Communicate with hot leads and existing customers via calls. •Build positive and long-lasting relationships with customers. •Meet team KPIs. •Always be up-to-date with cutting-edge technology. •Securely work with customers’ sensitive information. •Apply the latest and greatest customer happiness practices. •Maintain working knowledge of our client’s products and services.

Requirements

•Excellent Czech and English (B2) communication skills •Attention to details •Analytical and research skills •Positive and responsible attitude •Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits

•Fixed schedule, Monday to Friday 9 AM–5 PM CET •Opportunity to work fully remotely •Inclusive international environment •Compensation in USD •Good bonuses for referring friends •Paid intensive training and probation •Work-life balance •Responsive management interested in your growth and long-lasting cooperation •Greenhouse conditions for self-development