SupportYourApp
Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services
Customer Support Consultant - Japanese
December 23, 2023
SupportYourApp
Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services
Description
• Provide exceptional customer support via chats, and emails • Build positive and long-lasting relationships with customers • Meet team KPIs • Always be up-to-date with cutting-edge technology • Securely work with customers’ sensitive information • Apply the latest and greatest customer happiness practices • Maintain working knowledge of our client’s products and services • Communicate with developers and other departments of various IT companies
Requirements
• Passionate about tech • Fluency in English • Outgoing and positive attitude • Strong communication skills • Willingness to learn • Ability to understand and adapt to client needs • Ability to work effectively in a remote environment • Previous customer support experience is a plus • Knowledge of multiple languages is a plus • Familiarity with IT industry is a plus
Benefits
• Multilingual and multicultural environment • Work from home office • Opportunities to master new skills • People First management approach • Positive team experience • Equal employment opportunities • Premium outsourced customer support • Seven global hubs • Individual approach • Unlimited care
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