Surglogs
Surglogs is a comprehensive digital platform designed for healthcare facilities to automate compliance with regulatory and accreditation standards. It offers a centralized system managing policies, procedures, and compliance tasks in real-time. Surglogs improves patient safety and operational efficiency by transforming paper logs into electronic formats, helping facilities stay survey-ready and meet accreditation criteria. The platform supports features like monitoring temperature and humidity, inventory management, staff licensure tracking, and provides tools for real-time insights into compliance status, ensuring adherence to healthcare regulations effortlessly.
Digital Health • Regulatory Compliance • Healthcare • Accreditation
Customer Success Manager
January 18
🏈 Anywhere in North America – Remote
💵 $71k - $86k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
Surglogs
Surglogs is a comprehensive digital platform designed for healthcare facilities to automate compliance with regulatory and accreditation standards. It offers a centralized system managing policies, procedures, and compliance tasks in real-time. Surglogs improves patient safety and operational efficiency by transforming paper logs into electronic formats, helping facilities stay survey-ready and meet accreditation criteria. The platform supports features like monitoring temperature and humidity, inventory management, staff licensure tracking, and provides tools for real-time insights into compliance status, ensuring adherence to healthcare regulations effortlessly.
Digital Health • Regulatory Compliance • Healthcare • Accreditation
📋 Description
• Surglogs is an award-winning software solution digitizing and streamlining regulatory compliance for ambulatory surgery centers and healthcare facilities across the US. • We are looking for ambitious and passionate individuals who enjoy building relationships with clients to join our quickly growing team and lead the movement together! • As a Customer Success Manager (CSM) at Surglogs you are responsible for developing and maintaining long-term business relationships with our clients. • This starts by deeply understanding the customer’s priorities, followed by onboarding and training that ensures they are receiving value from Surglogs’ software. • The CSM is expected to educate their customers on new features and best practices, monitor utilization, and identify upsell and expansion opportunities. • This position requires extensive knowledge of Surglogs’ software and requires the individual to be able to adapt quickly to changes in processes as well as possess strong relationship building skills.
🎯 Requirements
• 3+ years of applicable experience in customer success, support, sales or account management. SaaS experience preferred • Bachelor's degree preferred • Have a positive attitude and strong work ethic • Be able to work independently and on a team • Excellent written & verbal communication skills • Adaptable to new features and releases in software • Strong technical, product, and process-oriented thinking skills. • Masterful rapport building with clients in establishing strong long-lasting relationships. • Excellent organizational skills and attention to detail. • Must be able to pass a background check
🏖️ Benefits
• Medical, dental, vision, accident, and life insurance options • PTO package • Paid holidays • 401(k) plan • Paid gym membership
Apply NowDiscover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.