Sutherland
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
IT Services • Technology • Healthcare • Banking and Financial Services • Insurance
10,000+ employees
Founded 1986
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $300M Secondary Market on 2014-10
Kundenexperte, E-commerce, Deutsch, HomeOffice
October 6, 2024
Sutherland
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
IT Services • Technology • Healthcare • Banking and Financial Services • Insurance
10,000+ employees
Founded 1986
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $300M Secondary Market on 2014-10
📋 Description
• Einsatz deiner Deutschkenntnisse zur täglichen Kommunikation mit Kunden (Telefon, Chat und / oder E-Mail). • Analyse von Kundenanfragen und Suche nach der besten Lösung. • Intensive Schulung nach den führenden globalen Standards für hohe Qualität bei der Kundenbetreuung.
🎯 Requirements
• Sehr gute Deutschkenntnisse (mindestens B2), keine zweite Sprache ist erforderlich. • Gute Computerkenntnisse. • Kommunikationsfähigkeit und positive Einstellung. • Interesse, neue Kenntnisse und Kompetenzen zu erwerben. • Gute organisatorische Fähigkeiten und Teamarbeit.
🏖️ Benefits
• Flexible Arbeitszeiten (4, 6, 8-Stunden-Schichten). • Möglichkeiten zum Homeoffice. • Langfristige Arbeitsplatzsicherung mit unbefristetem Vertrag. • Zusätzliche Kranken- und Lebensversicherung. • 24 Tage bezahlter Jahresurlaub, davon 3 Wellnesstage. • Teilzeitarbeit - 8-, 6-, 4-Stunden-Tagesschichten. • Fahrtkostenzuschuss. • Essensgutscheine. • Bezahlte zweimonatige Schulung. • Individuelles Coaching und Training zur Aufrechterhaltung des Wissens. • Klarer Karrierepfad innerhalb des Unternehmens. • Toller Bürostandort mit modernen Annehmlichkeiten - Ruheräume, Spielzimmer, Terrassen. • Mitarbeiterunterstützungsprogramm, einschließlich 24/7-Zugang zu psychologischer Unterstützung. • Mitarbeiterrabatt-Portal mit über 20 exklusiven Rabatten. • Mitarbeiterempfehlungsprogramm. • Belohnungs- und Anerkennungsprogramm. • Umzugspaket, wenn du aus einer anderen Stadt oder einem anderen Land kommst. • Multisport-Karte, teilweise vom Unternehmen übernommen. • Interne Lern- und Entwicklungsportale mit Schulungsmöglichkeiten für die Zertifizierung. • Mehrere Veranstaltungen im Büro für Mitarbeiterengagement und Wellness-Initiativen. • Geschenk zur Geburt oder Adoption. • Corporate Social Responsibility-Veranstaltungen und Teambuildings. • Zugang zu globalem Business-Know-how. • Verfügbarer Parkplatz, geregelt durch die Unternehmenspolitik.
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