Customer Support Specialist

July 6

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Run smart in-person & virtual events from one platform.

Networking • B2B Events • EventTech • EventProfs • Matchmaking

201 - 500

💰 Venture Round on 2018-06

Description

• Support all users of the platform before, during, and after their event • Run regular webinars for event organizers and exhibitors • Help the event team create content for attendees, exhibitors, and organizers • Provide online and/or onsite support for events throughout their duration • Support our clients by traveling to events depending on the business needs. This request will come with weeks of noticed and all travel expenses will be covered

Requirements

• Prior experience in customer service, support or project management • Experienced and/or interested in tech and events • Excellent interpersonal skills • Collaborative with the ability to work autonomously • Service-oriented & empathetic toward clients • Startup mindset - ready to learn, adapt and initiate quickly • Passionate, proactive, and involved • Optimistic and calm when under pressure • Fluency in English is a must to have • Available to work on a weekend and flexible with working on shifts.

Benefits

• Full remote opportunities • Supportive and empowering international environment • Diverse collaboration • Career evolution and rapid growth