SwissBorg
SwissBorg is a leading cryptocurrency investment platform in Europe, offering a secure and reliable app for buying, selling, and exchanging cryptocurrencies. It provides exposure to decentralized finance (DeFi) through a curated portfolio that evolves with expert market insights. The platform supports multiple fiat currencies, including EUR, CHF, and GBP, and is licensed and regulated, ensuring the safety and accessibility of users' funds. With innovative features like Thematics, Smart Engine, and Portfolio Analytics, SwissBorg empowers users to make informed investment decisions, diversify their crypto holdings, and earn passive income with minimal risk. SwissBorg also offers its own multi-utility token, BORG, for community participation and investment within its ecosystem.
WealthTech • Digital investment management • Investment plaform • Machine learning • cryptocurrency
German Customer Service Agent
January 18
SwissBorg
SwissBorg is a leading cryptocurrency investment platform in Europe, offering a secure and reliable app for buying, selling, and exchanging cryptocurrencies. It provides exposure to decentralized finance (DeFi) through a curated portfolio that evolves with expert market insights. The platform supports multiple fiat currencies, including EUR, CHF, and GBP, and is licensed and regulated, ensuring the safety and accessibility of users' funds. With innovative features like Thematics, Smart Engine, and Portfolio Analytics, SwissBorg empowers users to make informed investment decisions, diversify their crypto holdings, and earn passive income with minimal risk. SwissBorg also offers its own multi-utility token, BORG, for community participation and investment within its ecosystem.
WealthTech • Digital investment management • Investment plaform • Machine learning • cryptocurrency
📋 Description
• At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. • Our app has over 790,000+ verified users, offering the best price and liquidity across 16 fiat currencies to buy 90+ cryptocurrencies. • Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. • Our community is rapidly expanding, with more than $1.4 billion in assets held in the app and over 51,000 premium users. • Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. • Join the team to help revolutionise the world together! • Due to the growth of our business, SwissBorg is offering an opportunity for a CS Agent to join our Community Success team. • If you like to help others, seek to understand and are hard working experienced customer service agents speaking German, it’s your chance to join and be part of the new financial era from behind the scenes.
🎯 Requirements
• Multilingual: Fluency in English and German is a must; French, Spanish or other languages are a bonus • Working in customer-centric and customer-facing environment • Listening and reading to fully understand • Finding the best solution for users concerns and questions • You are well adaptive in a changing environment (we are developing and improving every day, this means that the way we work also changes) • You are tolerant and empathic and good at finding win-win solutions • Organising your time and tasks and being on time • You are good at thinking outside the box • You are interested in FinTech and are generally tech savvy • You are able to take the initiative in improving the processes and systems • You are able to well evaluate the situation and take best possible decisions in unexpected situations • Ability to work on multiple tasks independently with minimal supervision • Good understanding of Blockchain ecosystem is an advantage
🏖️ Benefits
• Freedom to build the company of your dreams • Learn with (super cool) experts in finance, engineering, AI, psychology and business • BORG bonus based on our meritocratic system • Flexible working hours • 25 working days of vacation + local holidays • We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work • Annual company and team retreats - We'd love to see you at the next one! • Continuous learning and development opportunities
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