Senior Claims Representative - Property Desk Adjuster
October 21
Description
• Resolve assigned claims accurately, timely, and in a fair manner. • Act as the primary point of contact to investigate and analyze the insurance company's liability concerning first party homeowner property losses and or damages. • Effectively communicate with policyholders, agents, public adjusters, attorneys, and service providers via phone, email, and internal systems to accurately document claim details. • Ability to successfully manage the pending claim load at varying stages in the claims process. • Interpret and apply the details of an insurance policy to ensure the accuracy of payments and declination of claims. • Ability to understand, computer generated loss estimates and construction terminology. • Update and maintain comprehensive claim handling notations in our electronic claims management system and other related applications.
Requirements
• Understanding valued policy states and knowledge of which perils apply and when tendering limits is appropriate. • You are currently licensed or eligible for licensing as an adjuster in the states of TX, FL, NY, MA and AL (we can provide assistance with your licensing fees). • You come to us with 7+ years of experience as a desk adjuster in the homeowner/property field. • Must be proficient with MS Office and other internal insurance related programs, systems or applications (Outlook, Word, and Excel). • Ability to communicate effectively using programs such as Slack & MS Teams. • You are comfortable sharing screens and video chatting. • Previous experience using systems such as Symbility is a plus. • Reliable high-speed internet connectivity required. • Designated quiet work from home space.
Benefits
• 20 days of PTO annually • Medical, Dental, Vision • Short- and Long-Term Disability (Company Paid) • Life & AD&D (Company Paid) • Healthcare, Dependent Care and Transit FSA • 401K with a generous matching contribution and no vesting schedule
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