Patient Financial Coordinator

July 31

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Synapticure Inc.

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Neurology • Telemedicine • ALS • Neurodegenerative Diseases

11 - 50

Description

• Assist individuals with applications for health insurance programs, including explaining information accurately and in understandable terms, interviewing consumers to obtain information needed for application, and facilitating computer-based enrollment. • Maintain up to date expertise in eligibility, enrollment and program specifications and provide information to consumers in a fair and impartial manner. • Educate the public about the Marketplace and health insurance affordability programs through community outreach events. • Ensure the privacy and security of consumers’ personally identifiable information and comply with federal regulations • Complete prior authorizations and referrals

Requirements

• Bachelor’s degree preferred • 1 to 3 years of experience in customer service, education, human service delivery, community outreach, public health, benefits enrollment, and/or related fields. • Understand and demonstrate commitment to the mission. • Excellent organizational and time management skills. • Computer skills: ability to efficiently navigate the Internet, familiarity with Google, Mac, and with Zoom. • Ability to learn and retain complex information with accuracy and to follow procedures consistently and with attention to detail. • Ability to work independently with minimal supervision. • Cultural sensitivity and ability to work respectfully and inclusively with a diverse population.