Solutions Architect - Remote East Coast US

July 20

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Syrup Tech

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Inventory excellence for commerce. Powered by AI.

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Description

• As a Solutions Architect at Syrup, you will play a pivotal role in deploying our platform for customers, ensuring seamless integration to meet their specific business needs. • You will act as a bridge between our technical team and customers, providing expertise in solution design, deployment strategies, and system integration. • Your ability to understand customer requirements and translate them into technical solutions will be critical in ensuring successful platform adoption.

Requirements

• 5+ years of proven experience as a Solutions Architect or similar role (eg: Sales Engineer) in a data-heavy, high growth B2B SaaS company, with a focus on customer implementations. • The ability to solve problems that is second to none. You understand problems quickly, are resourceful with the tools at your disposal. You own problems end-to-end, and are willing to work cross functionally to solve customer issues. • Strong understanding of enterprise architecture, cloud technologies, and software development processes. • Experience creating positive partnerships with internal teams and customers; people trust your advice to help them make better decisions. • Excellent communication and the ability to manage multiple projects simultaneously. Proven success with delivering projects that meet customer business objectives, on time and in scope. • The ability to conceptualize multiple solutions to a given problem, and an understanding of the trade-offs between accuracy, timeliness, and scalability. • Exceptional communication and interpersonal skills, with a customer-focused mindset. • Excel in dynamic environments and handle ambiguity with confidence. • Strong data skills, including proficiency with SQL or Python. • Strong English language in written and verbal communication skills. • Experience with retail technology is a plus.

Benefits

• Remote Flex: We’re a remote first team across Europe and North America. For our colleagues in New York, you can come into our office in SoHo as often as you like. • Equity Compensation: We offer generous equity compensation for all our early employees. • We offer generous health, vision, and dental benefits to our employees. • Generous PTO: Take the time you need, when you need it. • Syrup summits: We bring the whole global team together every quarter for our Syrup summits. Previous locations: Barcelona, Madrid, Los Angeles, Warsaw, Boston, New York.