Help Desk Engineer

6 days ago

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Tabby

WebsiteLinkedInAll Job Openings

501 - 1000

Description

• Tabby creates financial freedom in the way people shop, earn and save. • Over 5,000,000 active users choose Tabby to stay in control of their spending. • More than 30,000 global brands use Tabby’s technology for flexible payments online and in stores. • Backed by leading investors, Tabby is active in Saudi Arabia, UAE, Egypt, and Kuwait.

Requirements

• Experience working with Jira at an administrator level. • Experience with monitoring and logging systems (Datadog, Grafana, Kibana). • Experience in setting up service monitoring and implementing performance metrics. • Participation in incident management and conducting post-mortems. • Familiarity with tools for automating administrative tasks. • English proficiency at or above B1 level. • Understanding of software development principles and fundamentals. • Ability to write simple SQL queries. • Process management skills, teamwork, proactivity. • Ability to work effectively under high pressure and prioritize tasks. • Experience collaborating with development teams and understanding product processes. • Preferred: Experience working with Google Cloud Platform. • Preferred: Scripting skills in Bash, Python, or Golang. • Preferred: Experience in a fintech company or startup. • Preferred: Experience in developing and optimizing internal support processes. • Preferred: Basic knowledge of SLO/SLA/SLI and experience in creating these metrics.

Benefits

• Flight to one of the mentioned countries. • Accommodation during the paperwork completion period. • Opening a bank account and getting a residence permit in one of the mentioned countries. • Family relocation (dependants). • Alternative method of relocation with up to $5,000 reimbursement.