Community Manager

December 12

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Logo of Tailscale

Tailscale

Security • Privacy • Log Processing • Connectivity • Remote Access

51 - 200 employees

Founded 2020

☁️ SaaS

🔐 Security

📡 Telecommunications

💰 $100M Series B on 2022-05

Description

•Tailscale is hiring a Community Manager to focus on growing and managing our developer community. •Develop and implement community engagement strategies to increase connection, user retention, and advocacy with Tailscale’s users. •Develop and maintain relationships with key influencers and advocates in the community, and encourage user-generated content and sharing. •Act as the community's voice, sharing user feedback, insights, and trends with cross-functional teams. •Collaborate with cross-functional teams to identify, plan, and execute community programs that support Tailscale’s business goals. •Measure, analyze and report on the impact of programs. •Work with Marketing to ensure community engagement initiatives align with the overall go-to-market strategy, branding, and messaging. •Stay up-to-date on the latest community management trends and best practices, and apply these learnings to our community engagement strategies.

Requirements

•Experience with community management and engagement, including fostering relationships with community members, and promoting community growth. •Working knowledge of community and advocacy platforms and tools •Strong written and verbal communication skills •Strong cultural literacy and familiarity with developers: their needs, tools, and technologies •A track record ramping on new technical concepts quickly •Excellent verbal and written skills •Experience working in highly cross-functional teams •Passion for community and customer advocacy •Experience with privacy and security or networking products

Benefits

•An inclusive, flexible environment where you can be your authentic self. •A competitive total compensation package. •Comprehensive group benefits with no waiting period. •All-remote with the opportunity to work from anywhere. •Connect with other Tailscalars IRL. •Support for your personal and professional development. •Paid time off and a healthy work-life integration. •A build-your-own home office setup. •Generous parental leave program from your first day.

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