Social Media Community Executive

December 13

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Talent Sam

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Recruitment • BPO • Offshore Staffing • Candidate Screening • Team Building

11 - 50 employees

🎯 Recruitment

👥 HR Tech

🤝 B2B

Description

• The Social Media Community Manager is responsible for managing the online community for our brand across various social media platforms. • This role involves engaging with the community, fostering relationships, and ensuring a positive brand experience for our audience. • Actively engage with the online community by responding to comments and questions in a timely and professional manner. • Foster relationships with key community members, influencers, and brand advocates to build loyalty and amplify the brand message. • Gather and report on community feedback, insights, and trends to inform product development, customer service, and marketing strategies. • Track, analyze, and report on community engagement metrics to measure the effectiveness of community-building initiatives. • Work closely with the marketing, content, and customer service teams to align community management efforts with overall brand strategy.

Requirements

• Preferably experience in Marketing, Communications, Public Relations, or a related field. • Strong communication and interpersonal skills, creativity, and a deep understanding of social media platforms and trends. • Passionate about social media and community building, highly organized, proactive, and able to thrive in a fast-paced environment.