Junior/Middle CRM CE Functional Consultant

16 hours ago

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Microsoft, SAP, and general IT recruiters | Talent Acquisition Worldwide | Recruitment Outsourcing

IT recruitment • SAP recruitment • Salesforce recruitment • Microsoft Dynamics recruitment • International recruitment

11 - 50

Description

• Participate in every aspect of the implementation from analyzing the customer’s business requirements to configuring the Microsoft Dynamics application to meet the customer’s needs; • Collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of business processes; • Provide in-depth knowledge of the Microsoft Dynamics application and evaluates the customer’s business processes against the standard Microsoft Dynamics functionality; • Demonstrate experience in the use of the prescribed Microsoft Dynamics implementation methodology and focus on a clear understanding of key activities and deliverables; • Document business requirements, process, actions, and solution description; • Configure and customize the Microsoft Dynamics application to achieve business requirements; • Facilitate the customer’s decision-making process and develop the functional design document that will drive the development process (if modifications/customizations are required, either to processes or to the Microsoft Dynamics application; • Conduct acceptance testing and train customer resources to successfully use and maintain the Microsoft Dynamics application; • Understand challenges and risks when implementing vertical applications.

Requirements

• Suitable functional/technical qualifications, plus a minimum of 2+ years of qualified experience within Microsoft Dynamics 365 for Finance and Operations, Business Central, Customer Engagement, and/or previous versions of Microsoft Dynamics CRM; • Ability to map and configure clients’ business requirements into Dynamics ERP; • Ability to identify and document Business Processes; • Solid knowledge of several Dynamics 365 Business Application Modules; • Demonstrated knowledge in systems implementation, upgrades, integration, and testing; • General Pre-sales skills.