Talkiatry
Talkiatry is a virtual mental health care provider offering online psychiatry services. It specializes in the diagnosis and treatment of various mental health conditions including anxiety, ADHD, bipolar disorder, depression, OCD, PTSD, and more. With a large team of expert psychiatrists, Talkiatry provides virtual visits that are covered by insurance, making mental health care more accessible. Patients can complete an online assessment to connect with a psychiatrist and receive personalized treatment plans, which may include medication and supportive therapy. Talkiatry aims to ease access to mental health care through flexible scheduling and personalized care, supporting over 175,000 people to date.
Director of Operations - Psychotherapy
December 11, 2024
Talkiatry
Talkiatry is a virtual mental health care provider offering online psychiatry services. It specializes in the diagnosis and treatment of various mental health conditions including anxiety, ADHD, bipolar disorder, depression, OCD, PTSD, and more. With a large team of expert psychiatrists, Talkiatry provides virtual visits that are covered by insurance, making mental health care more accessible. Patients can complete an online assessment to connect with a psychiatrist and receive personalized treatment plans, which may include medication and supportive therapy. Talkiatry aims to ease access to mental health care through flexible scheduling and personalized care, supporting over 175,000 people to date.
📋 Description
• We are seeking a General Manager (GM) / Director of Operations to oversee and optimize the day-to-day clinical operations of our telehealth psychotherapy services. • This role requires a strategic leader with strong organizational and communication skills who can manage and scale a large team of therapists across various states while ensuring high-quality care, compliance with regulatory requirements, and operational efficiency. • A highly cross-functional and collaborative role, you will be working with providers as your main internal clients but will partner with Product and Tech, Clinical Support, and other centralized operational functions. • You will be frequently finding yourself strategizing on long term goals, problem solving day-to-day inefficiencies of our operations, interpreting performance and quantitative data, and running projects to improve our experience and care quality. • If you are passionate about running a business and supporting clinicians to be successful in serving mental health needs, we encourage you to apply for this exciting opportunity. • This role is one of the most integral parts of Talkiatry’s next chapter!
🎯 Requirements
• 6-8+ years of experience in operations, driving results across diverse business sectors and/or at high growth healthcare companies. • Bachelor’s degree, preferably Master of Business Administration or Healthcare Management. • Background in healthcare operations and/or consulting, experience honing strong analytical skills paired with the ability to execute operational tactics and measure impact in an unbiased way. • Exceptional presentation and communication skills with the ability to motivate and inspire diverse audiences, both clinical and non-clinical. • Willingness to travel occasionally for in-office work, conferences, and regional events. • Passion for mental health care delivery and the desire to use your talents to help the hands that heal, supporting our clinicians professionally in an ever-changing environment
🏖️ Benefits
• Excellent benefits: medical, dental, vision, effective day 1 of employment • 401K with match • Generous PTO plus paid holidays • Paid parental leave • Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC • Collaborative environment: be part of building something from the ground up at a fast-paced startup • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care • It all comes back to care: we’re a mental health company, and we put our team’s well-being first
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