TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring
February 18
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring
• Responsible for performing audits, vulnerability assessments, security testing • Work with operations teams on remediation and mitigation of audit findings • Manage security system deployments, configurations, monitoring and reporting • Provide Incident Response support as needed
• Minimum of 5 years IT experience • At least 3 years focused on IT security • Information security certification such as CISSP, SSCP, CCIE or CEH preferred • Hands-on experience in vulnerability scanning, firewall, antivirus & malware analysis, endpoint encryption, proxies, IDS/IPS, log correlation tools, SIEM, DLP, NAC, and WAF • Technical writing, documentation, and communication skills required • Comfortable working on both Linux-based and MS Windows-based systems • Strong understanding of enterprise, network, system, and application level security issues • Understanding of enterprise computing environments, distributed applications, and TCP/IP networks • Understanding of the system hardening processes, tools, guidelines and benchmarks • BPO contact center experience preferred, but not required
• Competitive industry salaries • Comprehensive benefits packages • Support for People First culture
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