Operations Director

4 days ago

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Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

Description

• Oversee BPO teams' operations • Ensure service excellence and operational efficiency • Develop strategies for business growth • Manage client relationships and partnerships • Lead team development and engagement • Monitor financial performance and risks

Requirements

• BPO experience in leadership roles • Strong operational strategy skills • Excellent client management abilities • Team leadership and development experience • Robust financial oversight skills

Benefits

• Competitive industry salaries • Comprehensive benefits packages • Commitment to employee well-being • Inclusive environment and community impact • Internal mobility and professional growth