Senior Director of Community Management

December 3

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Logo of TaskUs

TaskUs

Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

Description

• Oversee hiring, vetting, community engagement, product support, and knowledge resource management • Develop and execute strategic initiatives for Tasker acquisition, satisfaction, participation, and success

Requirements

• Proven leadership track record in talent acquisition, user experience/success, community engagement, and/or related domains within a tech-driven environment • Strong strategic thinking capabilities and the ability to drive cross-functional initiatives • Exceptional communication and interpersonal skills, with a history of developing and mentoring high-performing teams • Experience collaborating closely with product and technical teams to translate contributor feedback into clearly defined product enhancements • Analytical mindset with expertise in leveraging data to guide strategy and decision-making

Benefits

• Competitive industry salaries • Comprehensive benefits packages • Inclusive environment and positive impact on the community • Encouragement of internal mobility and professional growth

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