TaskUs
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring
Senior LMS Administrator
March 13
TaskUs
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring
📋 Description
• Manage the LMS user experience • Generate reports and maintain the compliance dashboard • Help users with LMS issues • Perform alpha and beta testing • Ensure roster is up-to-date and deactivate separated employees • Set up course structure in Moodle • Provide analysis, insights, and recommendations • Coordinate with required departments for compliance • Monitor LMS enrollments and upload course content • Configure and improve LMS tools and dashboards • Generate compliance reports regularly • Create and maintain easy-to-read dashboards
🎯 Requirements
• Degree focused on L&D systems, Computer Science, or related field • 1-2 years of customer service or technical support experience • Experience managing a Learning Management System (preferably Moodle LMS) • Excellent verbal and written communication and presentation skills • Strong organizational and problem-solving skills • Proficient with G-Suite Applications or Microsoft Office Apps • Strong attention to detail in reviewing data • Knowledge of HTML, Javascript, and CSS is a plus • Knowledge of learning theories and methodologies is a big plus
🏖️ Benefits
• Competitive industry salaries • Comprehensive benefits packages • Commitment to a People First culture • Positive impact on community • Encouragement of internal mobility and professional growth
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