Staff Quality and Reliability Engineer

4 days ago

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

💵 $118.6k - $177.8k / year

⏰ Full Time

🔴 Lead

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TE Connectivity

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TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With customers in over 140 countries across 20 industries, you can touch billions of lives and ignite a transformative spark through your work.

Connectors • Sensors • Industrial Technology • Transportation • E-mobility

10,000+ employees

🚀 Aerospace

⚡ Energy

💰 Post-IPO Debt on 2023-01

📋 Description

• Quality point of contact for Global strategic customer accounts • Provide the voice of the customer feedback to product management, product engineering, and manufacturing locations regarding characteristics that can become quality or application risks to the customer • Manages Quality / Reliability interactions with the customer, including regular communication and escalations • Provides technical support in evaluating products from a quality and reliability standpoint • Leads cross-functional problem-solving teams to investigate quality issues, minimize customer impact, TE PPM, and cost of poor quality, and drive timely resolution • Influences without authority in efforts to achieve 5D/8D response time within ten business days or less • Responsible for coordinating and ensuring completion of customer quality requested activities across design and manufacturing • Carries out the global customer quality improvement strategy • Develops solutions to a variety of complex problems • Regularly reports to management on the overall performance and effectiveness of the assigned global strategic customer account

🎯 Requirements

• Bachelor’s Degree with a technical focus • 5+ years minimum quality assurance experience working in a global capacity • Preferred customer quality experience in the electronics industry • Demonstrated ability to lead teams, forge solid internal relationships, and drive transformation globally • Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000) • Experienced in Lean, Six Sigma, Kaizen, 8D, and other advanced statistical methods, including Design of Experiments (DOE), Statistical Process Control (SPC), and Process Capability (CpK) techniques • Possesses strong leadership skills and the ability to communicate and present at the executive level • Self-motivated, efficient, able to work with little or no supervision, and committed to a team approach • Strong interpersonal, organization, and project management skills • Ability to prioritize responsibilities in a fast-paced work environment • May require travel to customers and other TE locations, including overnight and multi-day trips • Experience in core cable and connector processes such as stamping, molding, plating, and assembly

🏖️ Benefits

• A comprehensive benefits package including health insurance • 401(k) • Disability • Life insurance • Employee stock purchase plan • Paid time off • Voluntary benefits