People Operations Specialist

6 days ago

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Logo of Teamed

Teamed

Global Payroll β€’ Employer of Record

11 - 50 employees

πŸ‘₯ HR Tech

☁️ SaaS

πŸ“‹ Compliance

πŸ’° Seed Round on 2022-12

Description

β€’ This role is key to supporting the business in allowing us to play a key role in supporting client-focused tasks including managing HR, Legal, Finance and payroll related inquiries from clients and their employees. β€’ You will have the opportunity to make a direct impact on our mission to create equal career opportunities for global talent. β€’ Providing support to our clients by ensuring swift resolution of all EOR employee and client inquiries related to HR, finance, legal, and payroll functions, while ensuring timely and accurate completion of these inquiries both internally and externally. β€’ Coordinate key employee lifecycle processes - from post-onboarding to offboarding. Including contract verification, payroll and expense management, policy compliance, record maintenance, and collaboration with onboarding, finance, and legal teams. β€’ Conduct research and maintain country compliance databases to assist with clients' onboarding and support requirements. β€’ Build and maintain strong relationships with our in-country partners. β€’ Develop and implement process improvement initiatives to increase efficiency and accuracy across functions. β€’ Manage and maintain records through our Hubspot CRM and internal platform. β€’ Maintain confidentiality of sensitive information.

Requirements

β€’ Demonstrated experience in client support handling inquiries related to HR, payroll, or legal matters, with a strong track record of delivering high-quality customer service. β€’ Skilled in managing complex inquiries and providing swift problem-solving solutions for both internal and external stakeholders. β€’ You have experience in a startup or scaleup environment. β€’ You are in command of a European language and completely fluent in English. β€’ Additional points if you are fluent in Spanish, Portuguese, German, Dutch, or Danish. β€’ Knowledge and experience in managing an HRIS system or CRM system such as Hubspot. β€’ You have excellent organisational and time-management skills as well as being an excellent communicator. β€’ Strong attention to detail, results-driven with a can-do attitude. β€’ Ability to work independently and as part of a team.

Benefits

β€’ A friendly, talented, collaborative, and entrepreneurial team. β€’ A diverse, inclusive, and creative environment where everyone's ideas and opinions are equally valued. β€’ Opportunities for personal and professional growth, including [list specific benefits like training or mentorship]. β€’ A fully flexible/remote working culture that empowers you to work from anywhere to suit your lifestyle. β€’ Relevant local benefits tailored to your region. β€’ Competitive salary with additional perks. β€’ Collaboration with teams across different regions, gaining valuable international experience.

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