Senior Salesforce Business Analyst

April 2

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Tech Minds Agency

Tech Minds Agency is a creative IT solutions provider that specializes in helping businesses and individuals leverage technology for growth and success. They offer a diverse range of services including website creation, mobile app development, digital marketing, and training in various technical skills. Their mission is to navigate the evolving tech landscape, enabling clients to enhance their online presence and achieve their business goals. With a focus on personalized service and staying ahead of tech trends, Tech Minds Agency aims to empower its clients through innovative solutions and expert support.

2 - 10 employees

Founded 2022

🤝 B2B

🛍️ eCommerce

📚 Education

📋 Description

• Seeking a highly experienced Senior Salesforce Business Analyst to join our team in Hyderabad. • Collaborate with stakeholders, analyze business requirements, and drive Salesforce implementations effectively. • Work closely with stakeholders to gather, analyze, and document business and functional requirements for Salesforce solutions. • Collaborate with Salesforce developers, architects, and implementation teams to design effective solutions. • Perform gap analysis, process improvements, and suggest best practices for Salesforce usage. • Create user stories, workflows, and process documentation. • Support system integration, testing, and deployment activities. • Conduct user training and ensure successful adoption of Salesforce solutions. • Provide insights on Salesforce trends, tools, and enhancements to optimize business operations.

🎯 Requirements

• 10+ years of experience in Business Analysis, with Salesforce CRM. • Expertise in Salesforce Sales Cloud, Service Cloud, CPQ, and other Salesforce solutions. • Strong understanding of Salesforce configurations, workflows, reports, and dashboards. • Experience working in Agile methodologies with hands-on experience in JIRA or similar tools. • Ability to translate complex business needs into technical requirements. • Experience in stakeholder management and cross-functional collaboration. • Salesforce certifications (Salesforce Administrator, Business Analyst, or similar) are a plus. • Preferred Qualifications: • Experience in Salesforce Lightning, Apex, and Visualforce is a plus. • Knowledge of data migration, integration, and API usage. • Strong problem-solving, communication, and analytical skills.

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March 4

Join our team as a Salesforce Functional Consultant specializing in ServiceMax solutions with a focus on stakeholder collaboration.

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