Temporal Technologies
Temporal Technologies is a company that provides a platform for durable execution, helping developers build resilient applications by managing failures, network outages, and long-running processes. Their technology abstracts away the complexity of building scalable distributed systems, allowing developers to focus on delivering reliable systems faster. Temporal simplifies code by eliminating recovery logic, callbacks, and timers, making software more durable and fault tolerant. The platform supports a wide variety of applications, from transaction processing to applied AI, and is favored by developers for its ease of use and reliability. Temporal is open-source and offers both self-hosted and managed cloud services in multiple regions, enabling scalable, serverless application development.
Developer Success Engineer - APJ
March 6
🇦🇺 Australia – Remote
💵 A$130k - A$170k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🤝 Developer Relations (DevRel)
Temporal Technologies
Temporal Technologies is a company that provides a platform for durable execution, helping developers build resilient applications by managing failures, network outages, and long-running processes. Their technology abstracts away the complexity of building scalable distributed systems, allowing developers to focus on delivering reliable systems faster. Temporal simplifies code by eliminating recovery logic, callbacks, and timers, making software more durable and fault tolerant. The platform supports a wide variety of applications, from transaction processing to applied AI, and is favored by developers for its ease of use and reliability. Temporal is open-source and offers both self-hosted and managed cloud services in multiple regions, enabling scalable, serverless application development.
📋 Description
• The Developer Success Engineer will be the frontline technical expert for our developer community. • You will help users deploy and scale Temporal in cloud-native environments. • You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. • This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience. • Be a keen learner: At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases. • Be a passionate problem solver: If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. As a Developer Success Engineer: Infrastructure, you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users. • Be a great communicator: As a Developer Success Engineer: Infrastructure, you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.
🎯 Requirements
• Located in Melbourne OR, Sydney Australia • 3+ years of experience in a technical/developer support role, preferably with experience/exposure writing/testing/troubleshooting applications in one of the following languages: Python, Golang, TypeScript. • Positive attitude and strong willingness to learn. • Strong communication skills. • Ability to work according to established best practices. • Passion for the success of our community and customers. • Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc. (Nice to Have) • Experience with security certificate management and implementation (Nice to Have) • Ability to understand use cases and translate them into Temporal design decisions and architecture best practices (Nice to Have) • Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK (Nice to Have)
🏖️ Benefits
• Unlimited PTO, 12 Holidays + 2 Floating Holidays • 100% Premiums Coverage for Medical, Dental, and Vision • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) • Empower 401K Plan • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. • Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. • $3,600 / Year Work from Home Meals • $1,500 / Year Career Development & Learning • $1,200 / Year Lifestyle Spending Account • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you) • $500 / Year Professional Memberships • $74 / Month Reimbursement for Internet • Calm App Subscription for Mental Health & Wellness
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