Ten Lifestyle Group
Ten Lifestyle Group is a global lifestyle and travel service company that provides concierge services to high net worth individuals and corporate clients. Founded in 1998, Ten offers personalized assistance by connecting members with the best hotels, restaurants, shows, and events around the world. The company works with major financial institutions, premium brands, and corporates to enhance customer engagement and retention through exclusive services. Ten's expertise in travel and lifestyle management supports digital transformation initiatives and boosts metrics like Net Promoter Score for its clients. As a publicly-listed company on the London Stock Exchange, Ten also offers private membership services and manages over 50 corporate loyalty programs worldwide.
Lifestyle concierge • Lifestyle Management • Corporate Membership • Private Membership • Travel
Virtual Lifestyle Manager
March 19
Ten Lifestyle Group
Ten Lifestyle Group is a global lifestyle and travel service company that provides concierge services to high net worth individuals and corporate clients. Founded in 1998, Ten offers personalized assistance by connecting members with the best hotels, restaurants, shows, and events around the world. The company works with major financial institutions, premium brands, and corporates to enhance customer engagement and retention through exclusive services. Ten's expertise in travel and lifestyle management supports digital transformation initiatives and boosts metrics like Net Promoter Score for its clients. As a publicly-listed company on the London Stock Exchange, Ten also offers private membership services and manages over 50 corporate loyalty programs worldwide.
Lifestyle concierge • Lifestyle Management • Corporate Membership • Private Membership • Travel
📋 Description
• Do you speak Cantonese/English/Mandarin fluently? • Are you a confident, natural organizer? • Are you passionate about helping people? • Looking to join a rapidly growing, entrepreneurial and tech-focused company? • Ten is looking for passionate, motivated and resourceful individuals to join our APAC team. • As a Lifestyle Manager, no two days are ever the same. • You will deal with interesting and often complex requests in Travel, Retail and Entertainment. • You will provide personalized solutions to our members' requests. • Your goal is to become the most trusted service business in the world.
🎯 Requirements
• Fluent Mandarin, Cantonese and English – written and spoken • Exceptional verbal and interpersonal skills when dealing with members and suppliers. • Ability to work independently and perform well with little supervision. • Dedication to customer satisfaction, acting with tact and diplomacy. • Excellent time management skills with the ability to multi-task. • Detailed orientation and deadline driven. • Embraces a complex, busy and dynamic work environment. • Experience with UHNW clients in customer service, dining, ticketing or hospitality industry would be an added advantage.
🏖️ Benefits
• Our people are at the heart of the business and we have a culture of recognition and reward. • We encourage all our staff to incorporate their aspirations and interests into their career at Ten. • All employees enjoy a range of benefits. • Monthly Treats on Ten (on the tenth of each month!) • 3 extra days of annual leave in the third year and an extra month every 5 years. • Ten Loyalty Reward program – a bonus awarded once milestones are reached. • Working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.
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