Business Office Manager

May 7

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Logo of Tenet Healthcare

Tenet Healthcare

10,000+ employees

Founded 1967

⚕️ Healthcare Insurance

💰 $2G Post-IPO Debt on 2022-05

Description

• Responsible for directing, coordinating, and controlling all aspects of the business office functions, processes, and staff of the facility until a Business Office Manager is hired and transitioned to the RCM SD Manager of Business Office Operations. • 50% to 75% travel throughout the US. • Perform a Site Visit with Action Plan during the first visit. Report to be sent to Key Leadership Team (Administrator, RVP, MP, Sr. Director of RCM SD). • Put a plan into place to complete cross training of all business office staff. • Train business office staff on Business Office Manager functions (DDL, DEPL, etc.) • Complete the daily business office functions of the facility. • Reporting the pertinent activities concerning the facility to the Key Leadership Team. • Appointing a Business Office employee who will be lead in the absence of the BOM/ SWAT BOM. • Provide weekly reporting to Key Leadership Team. • Deploy, monitor, and ensure that USPI's Segregation of Duties are followed and maintained. • Ensure compliance with USPI's policies and procedures as related to internal controls. • Develop, monitor, and control the business office staffing needs. • Ensure compliance with CMS Conditions of Coverage. • Create and maintain a collaborative and positive work relationship between the Business Office and Clinical Staff along with the USPI Home Departments. • Closely monitor variations in the business office key functions to avoid work-flow issues. • Manage and maintain oversight of any Business Office functions via daily/weekly calls and PAS reporting while working in their Home Office. • Hold daily/weekly business office staff meetings outlining daily/weekly priorities of the facility. • Evaluate business office staff performance. • Implement training for all Business Office employees. • Evaluate and train on Business Office Best Practices in order to improve business office functions and cash flow. • Ensure procedures, implants and revenue are captured on a daily basis. • Identify and correct scheduling, verification, POS collections, billing, posting and collections concerns. • Develop and maintain CBO relationship along with ASC to CBO workflows. (where CBO is utilized). • Attending required ASC meetings representing the Business Office. • Act in accordance with the vision, mission, and business philosophy of the Tenet/USPI. • Keep Administrator apprised of daily findings and action plans. • Identify areas that require additional training through education. • Should demonstrate the ability to work as a team member in multiple departments. • Must be able to communicate directly and professionally. • Be flexible, reliable, productive, and self-motivated. • Follow the facility's professional conduct and dress code policy. • Maintain patient, physician, and employee privacy and confidentiality per policy. • Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees.

Requirements

• Bachelor's degree or equivalent work experience. • Minimum 5 years of Business Office Management and Revenue Cycle experience. • Strong understanding of Revenue Cycle Operations within an ASC setting and/or demonstrated relevant knowledge. • Proven success in project management roles, to include developing and implementing business initiatives. • Understanding of the industry trends, market dynamics, and key performance indicators. • AdvantX, HST, gMed, SIS Office a plus.

Benefits

• Medical, dental, vision, disability, life, AD&D and business travel insurance • Manager Time Off – 20 days per year • Discretionary 401k with up to 6% employer match • 10 paid holidays per year • Health savings accounts, healthcare & dependent flexible spending accounts • Employee Assistance program, Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance. • For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

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