Senior Product Designer

February 28

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Thanx

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Thanx is the number one guest engagement platform designed to boost customer loyalty through personalized, exclusive, and on-brand experiences. Specializing in the restaurant industry, Thanx provides a suite of tools including mobile apps, CRM, marketing automation, and A/B testing to help restaurant brands engage with their customers without relying on traditional discounts. Their platform boasts advanced data services capturing significant customer purchase behavior, lending to impactful marketing and customer retention strategies. With a loyalty designer and comprehensive content management system, Thanx enables restaurants to constantly evolve their loyalty programs and maximize customer conversion and engagement metrics.

Customer Retention • Customer Satisfaction • Retail • Restaurants • Franchise Tools

11 - 50 employees

Founded 2020

☁️ SaaS

💰 $17.1M Series B on 2016-12

📋 Description

• Thanx is a leading loyalty and guest engagement platform for restaurants. • You’re an experienced product designer who thrives on solving complex problems. • Own and work independently on end-to-end design execution on key product initiatives. • Create intuitive, high-quality experiences across web and mobile platforms, using Figma and other design tools. • Collaborate with Product and Engineering to define user needs, brainstorm solutions, and ship high-impact features. • Conduct user research to validate ideas and refine designs. • Contribute to Thanx’s design system, ensuring consistency and scalability. • Communicate design decisions clearly—whether through presentations, specs, or discussions with developers. • Partner with Marketing to create assets that support product launches and brand storytelling. • Support the Sales and Customer Success teams with product mockups and merchant-specific customizations.

🎯 Requirements

• 3-5 years of experience in product design with a strong portfolio of work across UX, UI, and interaction design. • Proficiency in Figma, prototyping tools, and user research methodologies. • A strong grasp of design systems and information architecture. • Experience collaborating with Product, Engineering, and Marketing in a fast-paced environment. • The ability to balance strategic thinking with hands-on execution. • Excellent communication skills—you can clearly articulate design decisions and rationale.