Bilingual Nurse - RN Case Management Lead Analyst

2 days ago

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The Cigna Group

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10,000+

Description

• Collaborates with customer in creation of care plan and documents plan in medical management system. • Partners with each customer to establish goals and interventions to meet the customer’s needs. • Establishes plan of care in conjunction with the customer and provider then documents into a medical management system. • Utilizes motivational interviewing, behavior change, and shared decision making to help customers achieve optimal health and well-being. • Empowers customers with skills to enhance interaction with their providers. • Interfaces with the customer, family members/caregivers, providers, and internal partners to coordinate the needs of the customer through telephonic, email, text, and chat interactions. • Collaborates with nutritionist, pharmacist, behavioral clinician, Medical Director, and customer's provider for whole-person health support. • Tracks daily activities to trend volume and outcomes. • Follows standard operating procedures. • Toggles between multiple systems and applications. • Research relevant topics in health promotion and disease prevention as required for specific customers. • Completes training within the communicated time limit as required per role.

Requirements

• Active unrestricted Registered Nurse (RN) license in state or territory of the United States. • Minimum of two years full-time direct patient care setting as an RN required. • Bilingual in English and Spanish (Fluency Speaking/Writing). • Must be flexible to work days or evenings based on business needs.

Benefits

• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. • 401(k) with company match. • Company paid life insurance. • Tuition reimbursement. • A minimum of 18 days of paid time off per year. • Paid holidays.