The Helper Bees
The Helper Bees is a company that offers innovative solutions for aging-in-place, focusing on providing non-medical services that enable older adults to live independently at home. The company has built a comprehensive platform that supports payers and service providers by integrating services such as long-term care insurance claims support, home care, and digital invoicing. With a nationwide network of credentialed service providers, The Helper Bees ensures quality and streamlined care delivery through ongoing monitoring and a seamless payment process. Their platform helps reduce healthcare costs, improve health outcomes, and supports families throughout the claims process by collaborating with Long-term Care Insurance Carriers and Medicare Advantage Plans.
aginginplace • long term care • LTC insurance • insurtech • data analysis
Service Designer
February 25
The Helper Bees
The Helper Bees is a company that offers innovative solutions for aging-in-place, focusing on providing non-medical services that enable older adults to live independently at home. The company has built a comprehensive platform that supports payers and service providers by integrating services such as long-term care insurance claims support, home care, and digital invoicing. With a nationwide network of credentialed service providers, The Helper Bees ensures quality and streamlined care delivery through ongoing monitoring and a seamless payment process. Their platform helps reduce healthcare costs, improve health outcomes, and supports families throughout the claims process by collaborating with Long-term Care Insurance Carriers and Medicare Advantage Plans.
aginginplace • long term care • LTC insurance • insurtech • data analysis
📋 Description
• Join a winning team, recently ranked #67 on Forbes’ list of Best Startup Employers for 2024. • The Helper Bees empowers older adults and their families in finding quality in-home care. • Develop services through human-centered design principles and cross-department collaboration. • Lead design process by gathering insights to enhance user experience and service efficiency.
🎯 Requirements
• 3+ years of experience in service design, user experience (UX) design, or a related field. • Strong knowledge of design thinking methodologies and service design tools. • Experience conducting user research and translating insights into actionable service enhancements. • Background in healthcare, aging services, or a mission-driven organization is a plus but not required.
🏖️ Benefits
• Flexibility of remote work at approved locations within the United States. • Commitment to diversity, equity, and inclusion. • Equal opportunity employer providing reasonable accommodations for individuals with disabilities during the hiring process.
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