Staffing Coordinator - After Hours

4 days ago

🇺🇸 United States – Remote

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

💵 $19 - $22 / hour

⏱ Part Time

🔴 Lead

🎯 Recruitment

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TheKey

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senior care • home care • elder care • 24/7 daily care • Dementia Care

10,000+ employees

Founded 2002

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Description

• Adheres to the Agency Policies and Procedures when scheduling and assigning staff to cases. • Ensure all staff assigned meet compliance standards. • Serves as the point person when on-call for the Staffing team, independently handling day-to-day operational issues, staffing challenges, and escalated concerns, partnering with the local leader to ensure prompt and thorough resolution. • Ensure that all active cases are staffed with appropriate caregivers, independently evaluating client needs and caregiver qualifications. • Ensure proper, timely and accurate documentation through ClearCare for all caregiver and team communications, all our operational processes, including those related to applicants, new clients, employees, and regulatory requirements. • Responds to client within 15 minutes. • Maintain and update patient rosters, as directed. • Maintain and update scheduling lists.

Requirements

• High School Graduate with some College or business education preferred. • One or two years’ experience of office work in a health care setting. • Pleasant, professional and polite phone skills/Communication/grammar skills with clients, referral sources, other colleagues and professionals (in person, in emails, in faxes and over the phone.) • Open, professional and strong Teamwork and Relationships skills with other colleagues. • Maintains patient confidentiality at all times. • Manage and solve the various issues at all responsible programs • Ability to coordinate multiple activities concurrently • Demonstrates knowledge of computer skills including Microsoft Word, Outlook, Excel.

Benefits

• Medical/Dental/Vision Insurance • TouchCare VirtualCare • Life Insurance • Health Savings Account • Flexible Spending Account • 401(k) Matching • Employee Assistance Program • PTO Plan for Non-Exempt Employees • Flexible PTO Plan for Exempt Employees • Holidays and Floating Holidays • Pet Insurance