Join our Facebook group
👉 Remote Jobs Network
Thematic
Feedback analytics solution. We turn your overload of customer comments into a compass for product and company success.
customer sentiment analysis • customer feedback analysis • coding open ended questions • nps analytics • customer experience
11 - 50
Customer Marketing and Advocacy Manager
August 12
Thematic
Feedback analytics solution. We turn your overload of customer comments into a compass for product and company success.
customer sentiment analysis • customer feedback analysis • coding open ended questions • nps analytics • customer experience
11 - 50
Description
• Building and strengthening customer relationships and advocacy • Impacting acquisition, retention, and expansion of Thematic
Requirements
• 4+ years of experience in a software company (preferably SaaS) • Well-rounded marketing individual with strong experience in collaboration with Sales and Customer Success • Significant experience working in or with multinational and complex organizations • Ability to report to the VP of Marketing and work cross-functionally • Experience in engaging customers for case studies and testimonials • Drive expansion of Thematic and adoption of new features • Comfort in fast-paced, ambiguous environments with attention to detail • Experience or passion for Customer Experience, Insights, AI, or Research
Benefits
• Remote work with $400/month office allowance • Negotiable base salary • Flexible working hours • Smart, high-performing team environment • Significant responsibility and ownership • Regular team activities and bonding sessions • Annual team retreat
Apply Now