customer sentiment analysis • customer feedback analysis • coding open ended questions • nps analytics • customer experience
11 - 50
6 days ago
customer sentiment analysis • customer feedback analysis • coding open ended questions • nps analytics • customer experience
11 - 50
•We are looking for a Security and Compliance Specialist in New Zealand! This role is remote, that said most of our team is in Auckland. •We have already passed hundreds of security checks and have annual compliance audits. Our ideal candidate is someone who has also successfully helped a small company pass many Enterprise security checks. •You take security seriously, but you also value efficiency and you are pragmatic. We are open to making this role part-time, e.g. 3 or 4 days a week. •A successful Security Engineer at Thematic will be the go to person for the sales team to help fill out and respond to security questions. •You will also be responsible for SOC2 audit as well as implementing the processes required for compliance. •Your job focus will include security questionnaires, compliance audits, and controls and policy management.
•Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field. Relevant professional certifications (e.g., CISA, CISSP, CISM) are a plus. •Minimum of 2 years of experience in managing or leading SOC2 compliance efforts, including preparation for audits and maintaining ongoing compliance. •Proven track record of efficiently completing security questionnaires for SaaS or technology companies. •Excellent verbal and written communication skills, with the ability to convey complex security and compliance concepts to diverse audiences. •Exceptional attention to detail and accuracy in documentation and reporting. •Strong analytical and problem-solving skills, with the ability to develop innovative solutions to complex compliance challenges. •Strong understanding of cloud infrastructure (e.g., AWS, Azure, GCP) and security best practices if security work is necessary. •Demonstrated experience in designing and implementing scalable processes for evidence collection and management to support compliance initiatives. •Experience working cross-functionally with various teams, such as IT, Legal, and Product, to ensure company-wide compliance with security standards.
•You'll have a base salary of $80,000-$100,000 per year (negotiable, and depends on level of experience), plus employee stock options. •You'll enjoy flexible working hours. Work late, work early, it's up to you how to plan your week •You can work remotely from anywhere in the world during 1-2 months a year •You'll work remotely in comfort. We'll pay $400 per month towards a private or a shared office space (tax free) •You’ll gain exposure to some of the world’s top tech brands, and be the one to build relationships with them! •You will be a part of a smart and high performing team that makes sure to have fun as well as work hard •We organize regular team activities, as well as a weekly Friday sessions where we bond as a team and learn about topics like "mushroom growing", "work while living in a camper van" or "growing up behind the Iron Curtain", or play a fun game •You’ll bond with the team in the annual team retreat. We've taken our entire team to both Hawaii and New Zealand in the past!
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