Field Service Engineer, ICAP/ICPMS

November 26

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Thermo Fisher Scientific

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Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics

10,000+

Description

• When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. • Your work will have real-world impact, and you’ll be supported in achieving your career goals. • Unity Lab Services (ULS), a part of Thermo Fisher Scientific, provides coordinated solutions, instrument, and enterprise services to our customers. • This Field Service Engineer responsibilities includes leading all aspects of field service support and customer relationship management. • The successful candidate will provide complete services on Atomic Absorption, ICP and ICPMS , including installation, repairs, preventative maintenance, and instrument qualifications. • Our ideal candidate will be customer oriented, an advocate for Thermo Fisher Scientific in customer laboratories, and be eager to drive growth.

Requirements

• High school diploma and Bachelor’s degree or 6 years' equivalent experience - hands-on experience with GC, GC / MS as a Service Engineer, particularly working with analytical instrumentation, on related experience​ • Effective communication skills and customer service skills. • Ability to prioritize service requests and produce clear and concise documentation • Ability to work independently within a customer location • Must be available to travel overnight up to 70% within the territory or other areas • Ability to safely lift 50 Lbs with assistance on occasion and carry 25-30 Lbs continuously throughout the day. • Ability to bend, squat, stretch, and reach every day in a service function. • Maintain a valid driver’s license and safe driving record.