Thermo Fisher Scientific
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics
Field Service Engineer II
March 26
Thermo Fisher Scientific
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics
📋 Description
• The Field Service Engineer for the Materials and Structural Analysis Division (MSD) is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. • Ensure customer needs are met applying appropriate resources. • Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure proper working order. • Provide troubleshooting and repair support for customers and other field service personnel. • Cultivate and develop positive working relationships with customers, system users and company personnel. • Make yourself available to train and mentor new field service engineers.
🎯 Requirements
• University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred • 2-5 years of experience operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required • Experience with Ultra High Vacuum (UHV) a plus but not required • Demonstrated ability to lead/coach others • Excellent interpersonal communication, collaboration/building, time management, organizational, problem solving, conflict management and customer service skills • Ability to read and interpret schematics • Must possess a valid driver’s license and passport and travel regionally and internationally as required
🏖️ Benefits
• Transportation support • Company phone • Company laptop • Bonus • 401k • Healthcare • Employee assistance program • More
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