Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics
January 8
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics
• Discover impactful work as our new Field Service Engineer (FSE). • The successful candidate will be responsible for customers within their respective region. • Own and deliver service commitments and complete installations, repairs, data analysis and calibrations, preventative maintenance, training and radiation services on X-Ray fluorescence Spectrometers (XRF) and optical emission spectrometers (OES). • Responsible for providing services both remote or at site, within the agreed conditions. • Maintain a high level of customer allegiance by building strong customer relationships and promoting an excellent customer experience. • Partnering with our commercial colleagues to deliver customer projects that can be implemented to meet and exceed customer expectations.
• Professional background in Electronics/Engineering or related subjects • Experience in handling or servicing analytical equipment • Some knowledge of spectroscopy would be an advantage, but not critical • Proficient in English; additional languages a plus • A valid Driver’s License • Comfortable working in a customer-facing role, with an always customer-centric approach • Strong interpersonal and administrative skills • Self-sufficient; comfortable working independently and a logical approach to setting work priorities • Willing and able to travel extensively on a weekly basis across the region (4 to 5 days per week), including some overnight stays and longer trips for trainings etc - up to 80% annum. • Field service experience (technical) or strong service knowledge • Preferable knowledge in heavy industrial process (metallurgy, mining, geology and geochemistry, petroleum, polymers, glass, etc…) • Outstanding fixing skills passionate about electromechanical, software and application issues
• Excellent career progression opportunities with a large and growing global employer. • High quality training and mentoring • Competitive salary, plus performance bonus & full benefits package • Company car
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